Personal data
At KBF Hotels, we are committed to protecting the privacy and personal data of our customers. This Charter explains how we collect, use, store, and protect your personal information.
1. Purpose of This Charter
This Charter outlines our practices regarding the collection and processing of personal data in compliance with applicable data protection laws and regulations.
2. What Personal Data We Collect
We may collect the following types of personal data:
- Identity Information: Name, surname
- Contact Information: Email address, phone number, postal address
- Account Information: Login details, preferences
- Transaction Data: Purchase history, payment details (secured)
- Technical Data: IP address, browser type, device information
3. How We Use Your Data
Your personal data may be used to:
- Provide and manage our services
- Process transactions and orders
- Communicate with you (customer support, updates)
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
5. Data Sharing
We do not sell your personal data. However, we may share it with:
- Trusted service providers (e.g., payment processors, delivery services)
- Legal authorities when required by law
All third parties are required to protect your data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Charter or as required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. International Data Transfers
If your data is transferred outside your country, we ensure appropriate safeguards are in place to protect it.
10. Changes to This Charter
We may update this Charter from time to time. Updates will be posted on this page with a revised date.
11. Contact Us
If you have any questions or requests regarding your personal data, please contact us:
Email: contact@kbfhotel.com
Phone: +213 020 07 55 44
Address: KBF Hotles & SPA Birkhadem